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Frequently Asked Questions
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RETURN POLICY
1. Request for cancellations will be accepted subject to our ability to cancel with the manufacturer. No cancellations accepted after fabric has been cut or shipment made by the manufacturer. Providing the order can be cancelled, your deposit will be refunded less a $50.00 special handling charge. Failure to accept any order that cannot be cancelled will result in a forfeiture of your deposit.
2. If you order furniture and it does not fit in the room, that is not our responsibility.
3. If something is wrong with the furniture upon delivery, we or the shipper will try to do everything to make it right. The furniture will either be repaired or replaced which is up to the shipper or Furniture Discounts of North Carolina and at our discretion. The furniture, if it is to be repaired, will be done to factory standards. See Shipping Policy.
4. On most furniture there is a 1 year limited warranty on defects in workmanship or materials with the manufacturer. If you find a defect in the first year, please contact us and we will try to resolve this for you with the manufacturer.